The Book Consultant

Ecommerce

Building a Loyal Customer Base

by James H. Byrd

Give your customers incentives to buy and to keep buying.

The Realities of Operating an Online Product Business

by James H. Byrd

Learn what is involved in operating an Internet storefront after you have it set up

Understanding On-Line Payment

by James H. Byrd

Learn how on-line transactions are processed before you set up a site.

Debunking Internet Business Myths

by James H. Byrd

Don't fall prey to common Internet business myths.

Accepting Credit Cards on the Cheap

by James H. Byrd

Learn about the benefits and limitations of PayPal

Basic Internet Payment Processing

by James H. Byrd

Understanding how payment works over the Internet

Introduction to E-commerce

by James H. Byrd

Using the Internet to Transact Business

Overcoming Buyer Reluctance

by James H. Byrd

Help your customers feel comfortable buying from you.

Payment Processing Alternatives

by James H. Byrd

Look at your needs when considering payment alternatives.

Protect Your Merchant Account

by James H. Byrd

Don't let hackers troll for valid credit card numbers on your dime

Tailor Your Site to Your Customers

by James H. Byrd

Use personalization to give your customers a superior shopping experience

Web Site Security

by James H. Byrd

Understanding encryption and digital certificates.

Web Storefronts

by James H. Byrd

Your choice of a Web storefront depends on your needs and budget.

Don't Send Credit Card Numbers Via Email...EVER!

by Susan C. Daffron

Whether you are business owner or consumer, it is never okay to send credit card information via email

Why We Killed Our Affiliate Program and How the Affiliate Tax (aka Amazon Tax) Could Affect You Too

by Susan C. Daffron

Why with the "affiliate tax" (aka the "Amazon tax," "affiliate nexus tax," or "Internet Sales Tax") that states are trying to levy, having your own affiliate program can turn into a nightmare

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